Hello, and welcome back to the newsletter.
This month I'll dive into apps for Curbside Pickup, which is more important now than ever during the pandemic.
Before we get into that, I'm happy to announce that I've launched the new Mike Grossman Consulting website. (https://mikegrossmanconsulting.com/) The brand-new design and branding more accurately reflect my core beliefs and services.
Please take a look and let me know what you think!
About curbside pickup: A recent survey by consulting firm McKinsey & Co. found that about three out of four people have tried a new shopping method due to the coronavirus. More than half of all consumers intend to continue using curbside pickup and grocery-delivery services after the pandemic is over.
Nearly 70% of consumers surveyed intend to continue buying online for store pickup. The pandemic collapsed into three months a process of adopting e-commerce that otherwise would have taken 10 years in the U.S., the firm concluded.” (Wall Street Journal, Nov. 15, 2020)